stop error 0×0000007b

*** STOP ERROR MESSAGE 0×0000007B blue screen?

I already had my new Dell installation disks, but not read anything, or even make the start I keep getting error messages from a blue screen followed by technical information, I called Dell want to pay by phone $ 49.99 to continue to help with my codes. I do not want to pay for it if not solve the problems I am. It is a GUARANTEED FIX? Did I mention that I can not connect at all or even go into safe mode, the computer is useless this stage: (

No, it is not. This error code means that the computer can not find a device boot. Basically it means that your motherboard can not talk on your hard disk. If you feel comfortable with this, try to remove the case and checking to make sure that two wires are connected to its power supply and motherboard. If not that, then another couple options are: * Master Boot Record is corrupt – ask a techie friend to solve, because it is possible to set – format the computer and start again, but loses the information already stored there. (But you could try to recover some programs after trying to restore) * The hard drive disappeared into the sky drive – buy a new one and re-install your system operating

Dell Computer – Booting Error